Door County Broadband has undergone many changes over the last several months to help improve our network’s infrastructure. During this transitional time, we have made vast improvements in how our hardware & software relays an Internet connection to your home.
In order for these improvements to be fully realized, some slight adjustments need to be made on your home router. If you have our Managed Router, then you’re in luck! This process will happen entirely in the background without any worry or consideration on your part.

If you purchased your own router, you will need to adjust your settings to maintain a connection moving forward. We have put together videos for some of the more popular home router brands to assist you with converting your router. Below there are other resources as well to help you change the necessary settings to maintain your connection. If your router isn’t on the hyperlinked list or you would like help completing the task, give us a call at 920-868-9100 and our friendly support technicians would be happy to assist as best they can.

Alternatively, you may enroll in our Router Rental Program for an additional $6.95/mo. If you prefer to “try before you buy”, we also offer temporary routers for 3 days at no extra charge. If after those 3 days, you decide that you like using our router, we can enroll you in our router plan right away. If you decide to go with a different router, you can drop off or mail the temporary router back to the DCB office at 2590 Triax Parkway PO Box 54, Baileys Harbor, WI 54202.

Basic Guide to Convert Your Router

We are moving toward using a DHCP (Dynamic Host Configuration Protocol) connection type, which requires changing the settings on your personal router to reflect this. Different brands of routers provide different ways to change this setting, below you will find simplified instructions on changing to a DHCP connection type for common router brands:

Note: Always refer to your router manufacturer’s manual for login information which varies depending on the manufacturer (please note that DHCP, Automatic IP, and Dynamic IP are all the same thing)

1. NETGEAR: Open a web browser on a computer that is connected to your router’s WiFi. Enter 192.168.1.1 and hit return. You should get a screen that asks you to login to the router. If you do not remember what you selected as your router password you may need to reset your router in order to get into it.
After logging in there should be an option that says “Internet”. If you click on that it will have an option that asks “Does you internet connection require a login?” Change this from Yes to No and then click Save or Apply at the bottom of the screen.
If you end up having to reset your router, Netgear routers will usually default to a username of admin and a password of password

2. TP-LINK: Open a web browser on a computer that is connected to your router’s WiFi. Enter 192.168.0.1 and hit return. You should get a screen that asks you to login to the router. If you don’t get a login screen try using 192.168.1.1 as some models of TP-Link routers use this instead. If you do not remember what you selected as your router password you may need to reset your router in order to get into it.
After logging in there should be a menu option at the top of the screen that says Internet. If you click on that it will have a selection for “Internet Connection” You will want to change that from PPPoE to “Dynamic IP” and then click Save at the bottom of the screen.
If you end up having to reset your router, TP-Link routers will usually default to a username and password of admin.

3. ASUS: Open a web browser on a computer that is connected to your router’s WiFi. Enter 192.168.1.1 and hit return. You should get a screen that asks you to login to the router. If you do not remember what you selected as your router password you may need to reset your router in order to get into it. After logging in there should be an option on the left side under Advanced Setting that says “WAN”. If you click on that it will in the center of the screen you will change the WAN Connection Type from PPPoE to “Automatic IP” (some models will instead say DHCP which is the same thing). Then click Apply at the bottom of the screen.
If you end up having to reset your router, ASUS routers will usually default to a username and password of admin

4. LINKSYS: Open a web browser on a computer that is connected to your router’s WiFi. Enter 192.168.1.1 and hit return. With newer Linksys routers you will often get a screen recommending you use their phone app. If you left-click on the screen you should then get a screen asking for the password to login to your router. If you do not remember what you selected as your router password you may need to reset your router in order to get into it.
After logging in there should be a menu option on the left side under router settings that says “Connectivity”. If you click on that a window will appear in the center of the screen with multiple tabs. If you click on the Internet Settings tab and then click Edit, it will allow you to change the connection type from PPPoE to “Automatic Configuration – DHCP”. Then click Apply at the bottom of the screen.
If you end up having to reset your router, Linksys routers will usually default to a username and password of admin

5. GOOGLE NEST: Requires Google Home app to make changes, you can also use the QR code for setting up. Based on Google’s support page, you may need to unplug the ethernet cable from your Google Nest router in order to make the change. Then from the app tap Wi-Fi -> Settings -> Advanced Networking -> WAN and select DHCP instead of PPPoE and tap Save. While it is saving you should plug the router’s ethernet cable back in.

6. EERO: Open app > Settings > Network Settings > ISP Settings > WAN Type > DHCP

7. BELKIN: Open a web browser on a computer that is connected to your router’s WiFi. Enter 192.168.2.1 and hit return. You should then get a screen asking for the password to login to your router. If you do not remember what you selected as your router password you may need to reset your router in order to get into it.
After logging in there should be an “Advanced Settings” option which may be near the bottom of the screen. If you click on that it will then show a link for ISP Connection Type”. When you click on that it will allow you to change the connection type from PPPoE to “Dynamic”. Then click Apply at the bottom of the screen.
If you end up having to reset your router, Belkin routers will usually default to a username of admin with no password

If you are having trouble updating the settings for your router, reach out to our support staff and we will help you through this process as best we can